Shipping policy
At Popange, we are committed to delivering your orders safely and on time. Please review the details below to understand how shipping works.
Shipping Methods
We offer shipping through trusted third-party courier and logistics partners to ensure reliable and timely delivery. The available shipping method for your order will be displayed at checkout.
Order Processing Time
All orders are processed within 1-2 business days after payment confirmation
Orders placed on weekends or public holidays will be processed on the next business day
You will receive an order confirmation once your order has been successfully placed
Delivery Timeframes
Estimated delivery timelines are as follows:
Standard Shipping: 5–7 BUSINESS DAYS
Express Shipping (if available): 3–5 BUSINESS DAYS
*Delivery timelines may vary depending on your location, courier partner, and external factors.
Shipping Charges
FREE SHIPPING
If any additional shipping charges are applicable, it will be clearly mentioned before order confirmation.
Tracking Information
Once your order is shipped, you will receive a tracking link via email or SMS
You can use this tracking number to monitor the status of your delivery in real time
Delivery Issues and Delays
While we strive to meet delivery timelines, delays may occasionally occur due to:
Weather conditions
Courier or logistics partner delays
High order volumes or unforeseen circumstances
If your order is delayed beyond the estimated timeframe, please email us at [email] and we’ll assist you promptly.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate at checkout.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Additional shipping charges may apply for re-delivery in such cases.
International Shipping (If Applicable)
We currently DO NOT offer international shipping.
If available, international shipping charges, customs duties, and taxes are the responsibility of the customer.
Delivery timelines for international orders may vary based on destination and customs processing.
Need Help?
If you have any questions about shipping or delivery, feel free to email us at support@popange.com , Our support team is always ready to help you.